Frequently Asked Questions

FAQ's ( Contract all  |  Expand all )

• What type of products do you make?

  Mumford & Wood manufacture to order in timber sash windows, flush casement windows, French doors, French windows, entrance doors, bullseye windows, tilt turn windows, sliding doors and bi-fold doors.

• Will Mumford & Wood take site dimensions?

  Yes on receipt of an order. Prior to this an estimate can be produced from elevation drawings or approximate sizes ideally accompanied with photos.

• Are you FENSA registered?

  Mumford & Wood are a FENSA regulated company and your windows will be certified by FENSA if you choose our supply and fit service?

• What type of wood do you use?

  All our timber is sourced from sustainable sources and is usually covered by FSC or PEFC certification. The standard material used is laminated Larch which is a naturally durable species but oak, sapele and redwood are used as required.

• Do you refurbish existing windows?

  No. Mumford & Wood manufacture high performance windows and doors which exceed current building regulation standards. The superb levels of thermal and acoustic performance of a new Mumford & Wood window cannot be matched by the refurbishment of an existing frame.

• Do you supply the whole of the UK?

  Yes. The Mumford & Wood sales team supply a local service through trained regional experts. Please contact your local sales representative for a service tailored to suit your needs.

• Do you export?

  We welcome the opportunity to export our windows and doors overseas. We have experience in the manufacture, packing and shipping of our products to continental Europe and as far afield as the Caribbean.

• Why should I buy from Mumford & Wood when I can buy cheaper?

  You do not just buy windows and doors from Mumford & Wood but expertise based in the UK that ensures a quality product and service is delivered. Valued relationships have led to over 90% of orders being architect specified, 60% year on year repeat business and many developers including the Mumford & Wood brand in their sales brochure. Whatever fenestration product or service you require we are on hand to ensure your requirements are met.

• Are your products suitable for a conservation area or listed building?

  We supply thousands of windows every year to historic properties. The specification will depend on whether or not your property is listed or subject to planning consent. Please contact your local authority to ensure all proposed work is carried out in accordance with their instructions.

• Are your windows double glazed?

  The ConservationTM and Contemporary™ ranges are factory double glazed with ‘A’ grade Window Energy Ratings, acoustic data and numerous other performance test data. The Conservation TM Historic Box sash range is produced as a traditional single glazed option but will not meet current building regulations.

• Do Mumford & Wood supply Slim Type Sealed Double Glazing?

  No. In recent years the use of thin double glazed units has increased for fitting into slim true glazing bars with face putty or compound glazing. The use of these slim units has been driven by planning authorities who are stipulating their use without independently certified data.

  
  

  Mumford & Wood Ltd, with the aid of independent consultants, have researched a number of slim unit types. From a technical point of view the conclusion is that these products do not meet current regulations and guidelines for good glazing practice.

  
  

  Mumford & Wood will not supply slim units as they do not meet current standards and appear to fail in the long term.

  
  

  Read more here